How to raise a ticket from the Solution IP Customer Portal

Step 1:
Log into your customer portal.
Don’t have an access into your Customer Portal?
Contact (0)333 2000 903.

Step 2:
Please click on the “Submit a Ticket”

Step 3:
Click here to “Create a new ticket”

Step 4:
Please fill out the ticket fields.

Step 5:
And then to complete the Contact Details fields.

Step 6:
It will then show you your logged ticket.

Finding and Updating a ticket
Step 1:
Click on Look up a ticket.

Step 2:
Find the ticket you would like to select and click on it.