Healthcare group: A 1,000 user Gamma Horizon rollout
A system standardisation project comprising of a 150-site UK wide rollout
About our client
This nationwide 24/7 healthcare group needed a centralised system, easy to use by staff across all sites. They also wanted to ensure that the right infrastructure was in place to prepare for the impact of the pandemic on operations, future growth, whilst keeping telephony costs low.
Our Provisioning and Project Management teams took the Healthcare group through our bespoke project delivery process – including on-site surveys, putting together a full schedule of works, plotting the installation process and factoring in any training considerations well ahead of time.
We managed everything so that it was done outside of key working hours, in order to avoid disruption. The system was pre-configured prior to rolling out, to make the transition as smooth as possible.
Our expert engineers were then on hand to train the team on how to use their new handsets, make portal changes from adding numbers, names, and call routing locally.
Reduced operational expenditure for intersite calls and calls to mobiles.