Barcan + Kirby: An Avaya Server Edition Case Study
We helped one of Bristol’s leading law firms to make the move from a traditional PBX phone system to a centralised, cloud-based system.
To maximise their resilience, we further moved them from ISDN to SIP.
About Barcan + Kirby
Barcan + Kirby is a leading Bristol law firm that prides itself on providing a high standard of client care. Their business is spread across seven sites in Bristol and South Gloucestershire. Each site had their own on-premise phone system and PBX, split between 180 users.
Barcan + Kirby needed a streamlined, centrally managed phone system solution that was also resilient and allowed users to work flexibly. Greater call statistic accuracy was also needed.
ISDN to SIP upgrade
A Cloud-based system
Outcomes and benefits
“Solution IP clearly understood our business. They designed a solution that matched our objectives and business requirements. Everything was fully managed from start to finish, and the training they provided our firm was excellent. They ensured that all staff were comfortable with the new handsets, and that our business understood all the functionality and setup of the system.
The aftercare support is as good as the installation was. We are extremely happy with Solution IP, and look forward to continuing to work with them.”