Onsite Phone System

Our award-winning communications solution

The Avaya IP Office phone system is an award-winning communications solution that brings together voice, video and mobility across a variety of devices, boosting collaboration and increasing productivity.

Solution IP are experts in installing and training users on this industry-leading communications system that could transform your business.

We can tailor it to fit your business needs, and everything is fully maintained and supported by our expert team of in-house engineers.

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Benefits to your business:

Mobility

Embrace enterprise mobility and connect your mobile workforce with their colleagues and customers, using feature-rich mobile applications

Flexibility

The system supports hot-desking across sites, and homeworkers can connect remotely and easily

Collaboration

Increase productivity by giving your staff the flexibility to work from almost any device, using voice, video, chat or email functionalities

Cost saving

Save on communication costs, with video conferencing, VoIP calls and unified communications

Resilience

Ensure business continuity, even in the event of a power outage or switch failure: users can automatically failover to another location’s switch with the aid of backup servers

Engagement

Give your customers the best possible experience when dealing with your business, and as a result improve customer engagement levels

Streamlining

For multi-site businesses, IP Office can be centralised, making it easier to manage and administrate

System features

The flexible Avaya telephone system is one of the most reliable, feature-rich communications solutions available, one that could add real value to your business

User-friendly handsets

The Avaya range of easy-to-use handsets and IP deskphones encourages productivity and collaboration

Voicemail

Personalised mailbox and voicemail-to-email available on an individual or company-wide basis.

Music on-hold

Choose a hold music that reflects your company’s individual qualities with multiple sources to choose from

Meet-me conferencing

Internal and external conference calls can be planned in advance or established ad-hoc as and when required

Auto-attendant

Answer incoming calls with a pre-recorded, professional greeting or a custom recorded greeting, with options for extensions / groups.

Out of hours & call routing

Phone lines can be controlled around the clock on an individual, group or company-wide basis

Mobility

The One-X application enables enterprise mobility and Bring Your Own Device (BYOD), so employees can work flexibly from any location

Deployment

Avaya IP Office can be deployed in a number of ways – via PBX, or a virtual/hosted version that runs on a Server.

The traditional PBX approach can support both digital and analogue lines and handsets, where the virtualised version is more suited to IP handsets.

The system can support up to 2,000 users, depending on the size, make-up and objectives of your organisation. See below for deployment options:

On-site or cloud.

Both IP Office 500 and the Server Edition can be based either on your premises or in an external data centre for extra peace of mind

Centralised for multi-site installation

For more resilience, multi-site companies can choose to have one centralised system, rather than individual ones at each site

Virtualised

Virtualised Server Edition can be deployed using existing VWware or virtual PBX