Why Use a Business Communications Specialist?
Using a dedicated business communications specialist can be beneficial for your company, especially if you want to improve staff productivity, customer satisfaction and engagement levels. Read our post to find out more.
How can Horizon’s Hosted Telephony help Estate Agents?
Communication is key for Estate Agents, both internal and external, with their clients. No wonder the sector is embracing Hosted Telephony, a technology that does not only improve customer service but also boosts collaboration between team members.
Horizon Hosted Phone System Product Review
The Horizon Hosted Phone System is gaining in popularity amongst forward-thinking businesses. Our Operations Manager puts the system through its paces- read our detailed product review here.
Why an effective Business Communications Strategy is crucial when it comes to Customer Satisfaction Scores
Kat is Solution IP’s Marketing Assistant. In this blog post she takes a look at the impact of Business Communications on customer satisfaction scores. How customer satisfaction impacts on your business Customer satisfaction is becoming increasingly...
Business VoIP and the Mobile Workforce
Businesses everywhere are growing aware of the advantages of having an enterprise mobility strategy and a mobile workforce. We take a look at how VoIP solutions can help a company to embrace mobility.