Our Company Mission and Values
At Solution IP we have a clear mission that governs all we do.Connect, Communicate and Collaborate: it’s what we do.
At Solution IP, we take pride in what we do and how we’ve helped our clients to grow and succeed with our IP solutions.
We have a clear mission and focus that guides us in all we do. We also have some strong values which we hold dear and govern how we work.
“To deliver exceptional and unrivaled customer service alongside proven technology to meet our Customer’s needs.
We do this by creating a positive working environment where our knowledgeable and respected employees feel valued, and are committed.”
What are our Values?
There are several core values that govern how we work and what we hold dear.
Customer Service
In our eyes, the customer is always King. This means we concentrate our efforts on supporting you with end to end solutions that in some cases also include guaranteed Service Level Agreements. We offer full on-site training for end users of new systems, and have a team of knowledgeable in-house engineers on hand to answer your service queries whenever they arise.
Success and Growth
We are committed to helping our customers to grow and achieve more by implementing the right infrastructure for their business needs. We are also experiencing our own growth and change, which is largely down to the relationship we have with our valued clients.
Right technology, right time
We don’t believe in the one-size-fits-all approach- each business and each client is a unique case. This means that we only recommend technology and solutions that are suited to your individual business model, and we always keep an eye on technological developments so that we can recommend the most up to date solutions in a timely manner.
Making business communications simple
We are well aware that Telecommunications can be a daunting subject matter. We aim to demystify the subject by speaking in plain English and cutting down on the technical lingo wherever possible.
Investing in our own employees
We know that our people are our main strength. We are committed to their own development and aim to support them in their journey wherever we can.