Enterprise mobilityStay ahead of the competition with our mobility tools: VoIP, SIP Trunking and Unified Communications
An agile, mobile workforce – embrace the power of business mobility
Gone are the days where we were tied to our office desks to do our job. The internet age has revolutionised the way we work on many levels, meaning that many office-based jobs can now be done from any location, any time. There is an increasingly large variety of devices available to support mobile working, and companies with a BYOD (Bring Your Own Device) policy even encourage staff to use their own equipment. Mobile solutions are particularly popular amongst sales agents in the field, engineers out on-site, home-workers, hot-deskers or staff on flexible contracts. The availability of ever more sophisticated mobile devices, such as smart phones, tablets and laptops has driven the rise of the mobile enterprise. The real enabler of mobility is, however, the technology available today: VoIP and other cloud-based communications, allowing users to access the same features and tools as their office-based colleagues, without needing to physically be at an office.
Your business can benefit from staff mobility in a number of ways:
Most enterprise mobility solutions allow for the number of users to be adjusted in an instant. This is ideal for businesses that experience seasonal peaks or are expecting growth.
Being flexible, and able to change how you work rapidly
Your staff can work whenever, wherever. You can have the tools you need for everyday business with you wherever you go. Effective disaster planning is possible too, as calls can easily be redirected to any phone, and staff can access their files and programmes from anywhere, as long as there is an internet connection.
Being more productive
The advanced features of enterprise mobility solutions, including Instant Messaging, visual voicemail and unified contact lists, help your staff to collaborate and work more efficiently.
Being more competitive
You can react quickly to changes in the marketplace, with instant and easy access to the business communication tools needed to provide excellent customer service, make sales calls, and collaborate effectively.
Stay up to date
As some business mobility solutions are based in the cloud, maintenance and upgrades are dealt with remotely and automatically, by the service provider. You can be confident that your software is up to date, with no further input required from your side.
Enterprise mobility is fast becoming the norm. It makes therefore sense to have a telecommunications infrastructure in place that can support it.
What tools are available to support business mobility?
Most of today’s leading phone system manufacturers have rolled out a mobility solution that ties the main system to personal or business smart devices. Avaya has One-X, whereas Mitel has MiCollab. Both systems allow their users to stay connected to the central phone system, no matter where they are and what device they are using.
There are a number of communications solutions that can also help when it comes to moving to a mobile workforce:
Unified Communications (UC)
UC combines data, video and voice communication into a single solution, using a variety of devices, such as smart phones, tablets, laptops or desktop computers.
Hosted Telephony or Hosted VoIP
Hosted Telephony allows users to work from any location they choose, as long as it has a suitable internet connection. They can access all the tools that their office based colleagues have access to, including IM, Voicemail, Email and Video Conferencing. Our Hosted solution has a mobile application allowing you to access all features and tools while on the move.