Solution IP / Communications Ltd

IP (VOIP) Telephone Systems

Have multiple branches, home or mobile workers? Free calls between all parties will significantly reduce call costs for your company.

Phone Internationally? Free calls to worldwide company branches and up to 95% reductions in all other international calls e.g. USA 2ppm / China 2ppm / France 2ppm.

Need your number wherever you are? Communicate from the road, home or any other company location as though you were sitting at your primary desk extension.

Evolving business? Cut unnecessary costs as moves, adds and changes are greatly simplified with no need to reprogramme the phone system, move physical ports, or re–patching in a wiring closet.

Need to always be in touch? Users can access, store and forward Email and Voice Mail via a seamless, unified messaging platform. ‘Reading’ voice mails and ‘listening’ to Email becomes the norm and provides increased productivity and efficiencies across the organization.

Would like employees to work from any location? Allows call centers and help desks to function independent of physical boundaries allowing companies to realize the benefits of a truly virtual workforce.

Want to Increase Productivity? A study by Sage Research found that across the business IP convergence has resulted in 45% improvement in productivity, which translates to an average of 35 days per year, per worker.

Customers a Priority? Call–queuing times can be reduced by forming a virtual contact centre and agents empowered with tools to increase first–call resolution rates and create cross–selling and up–selling opportunities.